With a public health crisis and an increase in demand for healthcare services, telehealth adoption rates have skyrocketed. Yet, there’s a difference between using a service because you want to do so and because you have to do so. As it turns out, patients quite enjoy using telehealth services. The statistics and comments from patients below illustrate how patients really […]

Rural patients often face challenges accessing healthcare. They tend to live far away from their doctors, making it difficult and costly to attend appointments. Telehealth services can change that, though; they make it easier and more convenient for rural patients to get the healthcare they need. This guide explains best practices to create a telehealth business model to reach rural […]

This free downloadable features sample business models for successful telehealth services to inspire healthcare providers. Offering telehealth services enables healthcare providers to reach new patients, and seize new revenue opportunities. We’ve assembled three sample business models, with accompanying examples of case studies, to give you a sense of how your practice could leverage telehealth services for new business models.

Telehealth services offer a number of advantages to healthcare providers. However, you can only deliver telehealth services if you have the right technology infrastructure. Following this free checklist will help ensure you have all the technology and equipment needed to offer high-quality telehealth services.

Telehealth services help family physicians meet increases in demand during healthcare crises. However, telehealth services are most effective when you follow best practices. We’ve created a list of telehealth best practices to help you implement telehealth services effectively and efficiently. Following these practices allows you to deliver the highest quality of care during both times of crisis as well as […]

If you’re considering healthcare communications platforms so you can effectively implement telehealth services, be aware that not all platforms are created equally. There are certain features that are nice-to-haves, while others are a necessity. We’ve created a checklist of essential features for healthcare communications platforms, so you can deliver telehealth services effectively, efficiently, and without a hassle.

Telehealth services are crucial in times of peak demand for healthcare services. How can you implement a telehealth program in your healthcare organization? This checklist describes the essential steps you need to take to get started with telehealth services.

Rule-based call routing allows your healthcare organization to meet the needs of existing patients as well as potential patients. But, how do you maximize the benefits of this technology? This free downloadable template offers you a model to build your own rule-based call routing for your facility.