In this Pathfinder report, 451 Research shows how to use intelligent process automation to improve decision making and business process management. The research found that 79% of respondents have AI strategies, which include plans to automate various business functions. Intelligent automation technology empowers business experts to build and enforce rules and policies throughout the enterprise application stack. This approach allows, […]

The next normal has arrived, and CIOs play a central, critical role in whether organizations can thrive in this reality. This new research from Harvard Business Review Analytic Services identifies four focus areas for CIOs and IT leaders as they shift from retrenchment and triage to rebuilding. From creating the blended workplace of the future to reimagining the design of […]

Government leaders are expected to promote efficiency and innovation, hire and retain top talent, and launch effective IT initiatives. Key to these goals is adopting an open and agile culture in government agencies. By taking some initial steps—getting a handle on what culture is, how it is formed, and how to guide it in new directions—leaders can begin the process […]

Learn how mid-sized organizations are redefining the power and potential of their IT environments.

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Public cloud providers like Amazon Web Services (AWS), Google Cloud Platform and Microsoft Azure are driving the change by extending computing services to the edge of the telecoms network to manage sustained growth in traffic and improve customer experience. They are also making speculative investments in edge computing capabilities to meet the anticipated demand for IoT services. This analyst paper […]