AI is revolutionizing Contract Lifecycle Management (CLM) and Procure-to-Pay (P2P). It automates contract analysis, aids negotiation, and identifies risks in CLM. In P2P, AI optimizes purchasing, controls tail spend, detects fraud, and facilitates invoice matching. These solutions enhance efficiency, accuracy, and risk management, promoting sustainability. SAP’s collaboration with Spend Matters offers key AI insights for procurement professionals.

Do you want to deliver business growth but feel your hands are tied? Read “Five ways Procurement can be a vital growth engine for your business”. You’ll discover how exciting innovations in cost visibility and supply assurance can help enterprises to move into high gear. As SAP, it’s our mission is to enable the C-suite to thrive amid change. We’ve […]

Customer service is an ongoing opportunity to win lifetime customer loyalty that strengthens your business. But the converse is also true: poor service interactions push consumers directly into a relationship with your competitors. It’s time to stop thinking about customer service as the last piece of your CX puzzle. In a new report from The Future of Commerce and SAP, […]

Artificial intelligence (AI) is revolutionizing customer service and this helps you offer faster, more personal, and more efficient customer service. With AI, you can increase customer service productivity, cut costs, and increase customer satisfaction. How can you maximize the impact of AI for your business?

In the face of supply chain disruptions, changing employee demands, rapid technological advancements, and heightened customer expectations, B2B commerce companies are challenged to not just survive, but thrive. This e-book sheds light on top trends from commerce experts that can help pave the way towards a profitable, sustainable, and resilient future.

Explore how the SAP Service Cloud solution can help you create connected, insightful and adaptive service processes that increase customer loyalty and maximize customer lifetime value.

Discover a step-by-step framework to implementing a business data framework, as well as key insight into why a business data fabric is so important.

Low-code platforms can provide the guardrails necessary to accelerate digital transformation without increasing technical debt or security risks.