By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.
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Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Trend Micro’s “The Proactive CISO’s Playbook” guides CISOs in shifting from reactive security to strategic leadership. It emphasizes incident readiness, cross-functional collaboration, and continuous improvement. By adopting a proactive, assume-breach mindset, CISOs can build resilient organizations, foster transparency, and drive board-level engagement in cybersecurity.
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Manufacturers today need to fight against shrinking profit margins while transforming established processes to become more data-driven. The good news is that these changes do not need big investment, and the benefits they bring can not only cut costs, but also increase productivity, streamline operations and enhance quality. Fero Labs, using Intel® hardware, has developed […]
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Six-out-of-ten enterprises today have deployed hybrid cloud, but most do not have all the right tools nor skillsets to manage, secure, and optimize their cloud expansion. Organizations that are able to enhance their cloud strategies gain benefits such as stronger security, scalability, and data management, better cost management, and increased flexibility. Read this commissioned study […]
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Cloud technologies have improved time to market (TTM), lowered operational and capital expenditures, and provided organizations with an ability to dynamically adjust provisioning to meet changing needs globally. The term “cloud” remains nebulous as cloud implementations include ever-changing technology offerings, making it difficult to discern how to optimize a cloud solution to meet your business […]
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This HDI Toolkit is a series of practical “how-to” instructive job aids designed with the IT service management practitioner in mind. Each area of focus can be studied and used by itself, or as part of the whole. The Toolkit will help clarify the Shift-Left strategy, and address the increasing complexity of support at Level […]
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Customer support and employee support continue to blur as user expectations grow more similar. This convergence and technology enhancements put increased stresses on support organizations to meet evolving customer demands and IT help desks to focus on employee experiences. 60% of users say that support teams provide unsatisfactory service, according to an IDC report. Many […]
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Customers and employees expect support organizations to keep their mobile devices running efficiently and effectively – just like their desktops and laptops. Download this eBook to learn how four leading support organizations use LogMeIn Rescue to deliver exceptional remote support services at any time, on any device.
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Peek under the lid at Nissin. Nissin revolutionized food with the invention of Cup Noodles. Now, as a globally recognized company, they rely on packaging design to represent the face of their brand. They recently migrated to Adobe Creative Cloud for teams — and it has doubled their productivity.
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Visual effects studio Rising Sun Pictures uses Adobe Creative Cloud for teams to help bring filmmakers’ visions to life.
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