ROI of AI 2026
Enterprise AI rapidly went from pilot to production to value. Now organizations are measuring AI’s value against its costs. The question is where does AI deliver the greatest financial returns?
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Put AI to work to deliver exceptional employee experiences
Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
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How AI agents are helping boost engagement and delight customers
Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Conversica- When Hot Leads Go Cold- Three Pitfalls to Avoid
The arrival of the Information Age means you have more data for sales than ever before. Now if you only had time to comb through it. Current sales research tells a clear story: opportunities are falling through the cracks as traditional lead generation methods and automated emails create more missed connections. Too often, the tactics […]
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2015 Sales Effectiveness Report 4Ps of Lead Follo
Our researcher visited the websites of 327 companies across nine industries and asked to be contacted. Unfortunately, more than one-third of companies we contacted did not respond at all, even though we contacted them with a direct, specific inquiry. Among those who responded, here’s how they performed on our four metrics: Promptness, Persistence, Personalization and […]
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