Articles By: NetSuite

Metrics That Matter for Services Organizations

When it comes to managing a services business, few topics generate as much interest—and controversy—as the topic of Metrics. Whether the question is what to measure or how to measure it, it can be challenging to reach consensus within a single team environment, much less at departmental and organizational levels. Find out key perspectives on metrics that matter most to […]

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2020 SPI Professional Services Benchmark

Based on results from the thirteenth annual Professional Services Maturity™ benchmark survey, SPI Research has named the 2020 Best-of-the-Best Professional Services Organizations (PSOs). SPI’s extensive annual survey, the 2019 PS Maturity™ Benchmark, revealed top performers are far more likely to deliver projects on-time to satisfied clients than average firms. The Best-of-the-Best delivered 93.9% of their projects on time compared to […]

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7 Ways Cloud ERP Helps Businesses Build Resilience and Agility

When an unprecedented 10-year economic expansion came to a grinding halt in early 2020, a lot of companies were left scrambling to adjust their business processes, workforces and supply chains. Disruptive forces like trade wars, Brexit, global labor shortages and rising tariffs were already impacting multiple industries before COVID-19. Yet, it doesn’t take a global pandemic to turn a company […]

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The Future of Business: How Finance is Becoming a Catalyst for Change

Our Summer 2020 Finance Priorities Survey is dedicated to understanding how the role of finance teams has changed since the pandemic began and how these professionals are contributing to their organizations’ recovery efforts. Normally conservative finance leaders are now pushing to change business as usual, including advocating for a larger product set and technology investments. One problem: Priorities for finance […]

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7 Actions Businesses Need to Take Now

With the economy opening, every business needs to assess its situation: from its business model to its financial health; from understanding the impact of health and safety issues to scenario planning and forecasting; from how it will retain and acquire customers to how it will package and price its offerings and payment terms. And then it must align the entire […]

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Mastering Operational Efficiency in your Services Business 

Download the white paper to learn more about how to maximize efficiency in your team’s service delivery. We will discuss:• How to leverage technology to suit your service delivery needs.• What it takes to have a best-in-class quote-to-cash process.• Unifying siloed processes to improve operational efficiency.

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Money in the Bank: 6 Ways to Run a More Profitable Business

When revenues exceed expenses, you’re profitable. Sounds simple enough, but as any business owner knows, the rapid pace of technological and market change in a dynamic global economy means that what worked last year—or last month—may not rake in the earnings now. In this guide, we’ll explain why there’s no time like the present to revisit your profitability goals, outline […]

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Mastering Operational Efficiency in your Services Business

Download the white paper to learn more about how to maximize efficiency in your team’s service delivery. We will discuss:• How to leverage technology to suit your service delivery needs.• What it takes to have a best-in-class quote-to-cash process.• Unifying siloed processes to improve operational efficiency.

Read more ›