Articles By: Newsfeed

iCruise choose 8×8 for Unified Communications and Contact Centre Solution

( Call Centre Clinic News)  … as “click-to-call” that boost agent productivity throughout the marketing cycle.

Mobility Brings Real-Time Customer Benefits to Italian Telco

( Broadway World) … providing more accurate and immediate feedback to CRM and HR systems, and enabling … The ClickSoftware solution will be implemented by NessPro Italy.

Mobile World Congress Hosts Policy-on-the-Device Solution from Chemring Technology Solutions

( SYS-CON Media) SmartSwitch is interoperable and tested with major network policy solution … connect to full policy management solutions once they are deployed in the network.