Articles By: ServiceNow

AI-Driven Field Service Management For Dummies
Ready to transform field service management? AI-Driven Field Service Management For Dummies ServiceNow Special Edition explores how you can boost productivity, enhance employee and customer experiences, and accelerate business value, using GenAI. Discover key steps to automating routine tasks, optimizing scheduling, and enabling proactive service – empowering field teams to focus on high-value work, and offering you a competitive edge.

Think Big: Cultivating growth and enhanced productivity amid economic uncertainty
How can you say YES to focusing on driving business growth AND improving employee experience? Read this ebook to discover how to thrive in today’s era of AI and people-powered innovation.

Enhance employee satisfaction with AI and skills intelligence
76% of employees are more likely to stay with a company if offered continuous learning opportunities. So how do you give employees the personalized career development tools they need? Start by empowering them with AI. Read this ebook to discover 3 strategies to help drive employee satisfaction and fuel business growth with ServiceNow’s AI-powered platform.

Put AI to work to deliver exceptional employee experiences
Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout.

The business case for low code: 4 strategies for AI-Led innovation
Experts predict that 750 million apps will need to be created by 2025—while battling a shortage of 4 million developers. Businesses need a way to innovate faster and at scale. Enter AI-powered low-code app development. See how developers of all skill levels can simplify, streamline, and scale app development for maximum ROI.

Revolutionizing the low-code experience: The power of generative AI
With a widening developer skills gap, how can you meet demand for faster, more agile app development, while also reducing costs? By empowering developers with GenAI. Read this ebook to see how you can drive productivity, close talent gaps, and enable agile innovation, while also cutting costs, using ServiceNow’s AI-powered platform.

ServiceNow Field Service Management use cases
This use case guide shows how ServiceNow® Field Service Management combines digital workflows, automation, and mobile apps with scheduling tools, asset management, knowledge articles to give field service teams the information they need to deliver exceptional customer service in the field.

The Total Economic Impact™ of ServiceNow HR Service Delivery
Organizations that invest in unlocking talent potential will drive productivity and business performance. But how can you improve employee experiences to maximize retention? Read Forrester’s report to learn the Total Economic Impact™ of ServiceNow HR Service Delivery. You’ll see how organizations like yours have achieved over 17,000 hours of HR time savings on processing employee requests.