Make stronger decisions and increase the return on your investment with end-to-end visibility and greater control of your project. Own your design and construction dataGet access to all your data throughout the construction lifecycle and improve decision making for ongoing capital planning. Get complete project visibilityReduce risk, delays, and costs by streamlining communications, project management, and cost management. Accelerate profitability […]
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How Connected Construction Helps Owners Improve the Lifecycle of their Facilities
Learn How Connected Construction Helps Owners Improve the Lifecycle of their Facilities. With projects becoming more complex—physically, commercially, environmentally, and societally—the traditional process of construction struggles to deliver acceptable outcomes. By leveraging modern technology trends offered by Autodesk, Owners are poised to transform the work by sidestepping the issue of constrained resources that defines historical processes. Learn how Owners can […]
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How Pype Helps PCL Construction Improve Productivity and Profitability Without Sacrificing Quality
If maintaining submittal logs is eating up your time, this webinar is for you! Pype AutoSpecs helps you draft an ultra-accurate submittal log in minutes, letting you detail all project requirements including mockups, product data, test and inspections, and more. Join our webinar to hear how Jake Ronza, Customer Success Manager, uses AutoSpecs to provide:• Accurate, automated submittal logs in […]
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10 Ways AI Will Improve The Customer Experience In 2023
Most business leaders today don’t need convincing about the power of artificial intelligence (AI). They are swayed by the promise of efficient and personalized interactions at every step of the customer journey. The Zendesk Customer Experience Trends Report 2022 shows that 57 percent of leaders plan to increase their AI investment by at least 25 percent over the next year. […]
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The Zendesk Benchmark Guide For Enterprise: How Established Companies Win With Digital Transformation
When customers speak with companies, they want to do so with the same digital channels they use to communicate with friends and family. And they expect the experience to be effortless. This expectation is just one aspect of the digital disruption that is upending how legacy enterprise companies do business. The stakes for these companies have never been higher, particularly […]
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The Agility Playbook How Larger Companies Can Score A Competitive Advantage In CX
If companies weren’t flexing their agility muscles before the pandemic, they certainly are now. In the past year, everything has changed about the way that larger firms do business. And while getting to the top is no easy task, staying there requires constant vigilance, a willingness to discard outdated tactics, and being at ease with the uncertainties that come with […]
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How Vimeo Easily Scaled Customer Support Operations With Zendesk
Zendesk commissioned Forrester Consulting to construct a Total Economic Impact™ (TEI) framework through interviews with seven decision-makers at large enterprises using Zendesk, to identify the costs, benefits, flexibility, and risk factors associated with the software. Vimeo is a SaaS company at the forefront of the video industry, empowering video creators with the tools and technology they need to succeed with […]
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How Unity Saves $1.3 Million With Zendesk Automations + Self-Service
Unity is a powerful development platform that empowers creators worldwide to build real-time 3D projects across the games, animation, automotive, and architecture industries. During an era of explosive gorwth, Unity decided to address an increase in ticket volume by maximizing its CX system – rather than adding new hires. Using Zendesk tools, Unity was able to reduce operational costs and […]
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