
U.S. leads SaaS parade as emerging markets wary, says report
( Cultural issues and immature infrastructure hamper the SaaS potential … Valuations are down for SaaS players in niches beyond CRM, HR and ERP.

Telecommunications operator improves customer experience with Aspect Software
( Call Centre Helper) … its customer contact efforts and improved operational efficiencies by upgrading to Aspect’s Unified IP 7.1 contact centre and interaction management software.

Advent Software, Inc. : Advent Earns “Excellence in Risk Management Systems and Compliance” Award
SAN FRANCISCO, CA — (Marketwired) — 07/31/13 — Advent Software, Inc.