KANA Announces Latest Email Response Management Release for High-Performance Customer Service With Integrated Text Analytics

( MarketWired) SUNNYVALE, CA–(Marketwired – May 7, 2013) – KANA Software, Inc., a global … centers,” said James Norwood, chief marketing officer for KANA Software.

HubSpot Launches Social Inbox

( MarketWatch) CAMBRIDGE, Mass., May 7, 2013 /PRNewswire via COMTEX/ — Today, HubSpot, Inc.

BMW hires Accenture to manage digital marketing

( InformationAge) “This is nothing short of a marketing and technology transformation for Unilever,” said Mark McClennon, CIO of Unilever’s consumer division.