
Salesforce.com Takes Lead Over SAP in CRM Market Where SaaS, Apps Dominate
( What staff and skills are needed to manage external partners.

Mooc platform to focus on group learning
( FT.com) … colleague Chuck Eesley, assistant professor of management science and engineering.

10 Small Business Tax Tips
( Business2Community) Business accounting is a pain, but you can make it easier by streamlining your processes.