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AI Readiness Checklist
Prepare your organization to lead in the AI-driven CX landscape by 2025.As AI reshapes customer experience, businesses must act now to avoid falling behind.
Transform your CX with AI
Drive Efficiency, Revenue, and Loyalty in Uncertain Times. In today’s unpredictable economic landscape, businesses must balance cost containment with delivering exceptional customer experiences.
The Quantifiable Impact of Zendesk AI
Unlock the measurable power of Zendesk AI in transforming customer service operations. In The Quantifiable Impact of Zendesk AI , a report by Nucleus Research, discover how organizations are leveraging AI to drive efficiency and satisfaction in customer support.
Measuring Up: 22 Critical Metrics for Data Democratization Excellence
La valorisation des données accélère la prise de décision et l’innovation en rendant les données accessibles à tous, favorisant ainsi une culture d’entreprise agile et innovante. Cette stratégie permet d’optimiser les opérations, réduire l’utilisation des ressources et améliorer l’efficacité. Elle permet de renforcer la transparence et la responsabilité organisationnelle.
TDWI Checklist Report: Leveraging a Data Fabric for Generative AI
L’introduction de l’IA générative a transformé le paysage de l’intelligence artificielle. Les cas d’utilisation de l’IA générative dépassent désormais les simples agents conversationnels et les systèmes d’intégration des employés pour évoluer vers des implémentations nécessitant des données d’entreprise plsu sensibles, sur les clients ou les produits.
The Business Value of AI for IT Solutions
According to BCG, 74% of organizations are struggling to achieve and scale value with AI. Sound familiar? Discover how businesses relieve pressure on IT teams, simplify complex processes, and drive real business value from their AI investments using ServiceNow AI Agents and Now Assist.
A CIO’s Guide to Navigating the Boardroom
As a leader in tech, how can you spend less time dealing with everyday operational issues, and more time thinking about how to deliver productivity, efficiency, and better experiences for your teams?
