Ricoh Case Study

MWD case study reports are designed to help organization considering or actively working with collaboration software understand how others have worked to obtain benefits from collaboration implementation, and how they have worked to overcome challenges that have arisen along the way. All MWD’s case study reports follow a standard model, and are researched using a standard process which is driven by senior MWD analysts.
This report examines the US division of global technology company Ricoh’s initiative to deploy a social intranet based on technology from Jive Software, to help connect employees more effectively and unify the organization following its acquisition of IKON.