Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.
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Enterprise AI rapidly went from pilot to production to value. Now organizations are measuring AI’s value against its costs. The question is where does AI deliver the greatest financial returns?
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When it comes to the future, Gen Z is optimistic about the long-term, but uncertain and anxious about what’s immediately ahead. Economic uncertainty is shifting Gen Z job seeking behavior—with 44% planning to apply to more jobs, a more diverse range of jobs, and, for some, sooner than expected. We asked the Class of 2023 […]
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In recruiting, there tends to be an emphasis on the “diversity” piece of diversity, equity, and inclusion (DEI). But early career job seekers and workers are pushing the boundaries of how DEI is defined and acted on. Job seekers see your brand’s inclusivity—or lack thereof—even before you connect with them. Ensure your approach to DEI […]
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The economy might be trending down, but the job market for Gen Z is still hot. When other companies are slowing or stopping hiring, leading employers make use of this time to attract the highest quality candidates and differentiate themselves from the competition. With the forward-thinking skills required to lead employers through digital transformation, Gen […]
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Flexible work is no longer a temporary compromise—it’s a new reality. In this report, insights drawn from Handshake’s platform show that while remote jobs get nearly triple the applications that non-remote jobs do, Gen Z applicants still care about location and cost of living. These interplaying preferences are reshaping work in real time. Get the […]
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