Stay ahead of the curve with 2025 trends in cloud communications: the CIO guide. Explore emerging technologies like artificial intelligence (AI), unified communications as a service (UCaaS), and 5G that are transforming business communications. Learn actionable steps to future-proof your organization. What you’ll learn: • How AI and UCaaS improve team collaboration and customer engagement […]
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Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
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Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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So how can you uncover your most important customers, and respond to their needs in a more timely, effective way? This eBook will reveal eight dos and don’ts of segmentation, as well as ways to leverage that knowledge to deliver more relevant customer experiences and improve your bottom line.
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So how do you decide which personalization platform is best for you? The best way to find out is to ask your prospective vendors a lot of questions. This eBook lists nine questions you should ask before making your decision.
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GNC is the largest global specialty retailer of nutritional products. The brand now consists of an ecommerce site, www.gnc.com, more than 4,800 retail locations throughout the United States and franchise operations in 46 international markets. This case study explores these ecommerce challenges: • Reduce rate at which shoppers abandoned shopping carts on checkout flow • […]
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Get your copy of The Truth About Real-Time Marketing today, and learn how leading marketers are using specific data points to personalize messages and product offerings across all channels and devices.
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Monetate influenced more than a third of all ecommerce dollars spent online (north of $51 billon) during Q4 2014. We analyzed the results and found that the top performers used Monetate to personalize the customer experience. Read Monetate’s EQ4 report to find out how the nation’s top retailers leveraged traffic from Pinterest, reduced bounce rates, […]
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All of the buzz about big data has led to a big question: How can companies understand and use their own data without drowning in a sea of analytics? Customer knowledge is competitive advantage and data is the key to ensuring your organization stands out from the crowd, helping you delight customers with relevant online […]
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You may be saying to yourself, “Not another white paper on responsive design!” But after reading this white paper, you will have a better idea of what exactly responsive design is and understand why just having a responsive design website won’t solve much unless you focus an equal amount of attention on delivering contextually relevant […]
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Make sure you’re asking the right questions from your data, and uncovering attributes about customers that you can respond to in real-time, in order to deliver the relevant website experiences needed to grow your business. This eBook reveals eight dos and don’ts of segmentation, as well as ways to leverage that knowledge to deliver more […]
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