Marketpulse Report “ Rising IT Complexity Makes Remote Support Essential in Europe.”
A slew of new challenges plagues European IT professionals, including skyrocketing cybercrime, never-ending new devices to support, and end-users who demand anywhere, anytime service. Featuring a new study from IDG and LogMeIn Rescue, this white paper explores those challenges and looks at how remote support solutions fit into the IT landscape in Europe.
Aberdeen – Video Collaboration In The Field ‐ See the Path To Resolution
Did you know that best in class field service organizations are 69% more likely than their peers to have implemented live collaborative video tools to loop in remote experts?
Snapshot Report: What Matters Most in a Remote Support Tool?
When it comes to whether someone will recommend a product to others, certain attributes matter more than others. A recent online survey of those using remote support tools found the 6 considerations that matter most. Download this short, two‐age review to learn what critical attributes you should consider when evaluating a remote support solution.
Vendor Selection Matrix & Capacity Management SaaS and Software: The Top 15 Vendors Scope: Global 2016
The high penetration of ITIL standards has led to a significantly higher IT process maturity for IT service management (ITSM). Enterprises are now able to adopt new IT service innovations at a much faster pace than ever before, which include capacity management solutions.
What Are The Main Differences Between SMB Accounting Software and an ERP System?
‘Cloud computing has brought to small businesses a dizzying array of business applications that were previously unaffordable or non-existent. The number of ways to extend accounting software is nearly limitless.
5 Proven Ways to Motivate and Retain Your Technology Employees
After piecing together ‘a Dream Team’ of technology employees who work like a well-oiled machine, keeping your company thriving you realize that your employees have grown unhappy. In this guide created by Pluralsight, discover the 5 key areas you must apply attention in order to retain your tech staff.
5 Tips for Workplace Happiness
Pluralsight author and aspiring chief happiness officer, Kylie Hunt, shares practical methods—based on compelling research and real-world experience—for improving workplace morale.
