Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
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As businesses of all sizes increasingly adopt hybrid or mobile work, teams that collaborate are often distributed around town—or around the globe. Although many organizations are relying on mobile devices to improve productivity and collaboration, project management teams often must juggle a broad range of tools, apps, and online services to perform all their work […]
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It’s time for another Microsoft Windows release. Curious to know what’s inside Windows 8 and how it will impact your IT organization? “Windows 8 is a complex product packed with changes both big and small.” This brief by Ed Bott, author of more than 25 books on Microsoft Windows and Office, explains how Windows 8 […]
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It’s not enough to be a technical expert. Today’s IT pros need to develop skills that transform them into IT leaders. “More IT pros are taking on the role of leader.” This TechRepublic brief explores 10 things you should know to become an epic IT manager, plus 40 other essential tips to advance your IT […]
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All of the buzz about big data has led to a big question: How can companies understand and use their own data without drowning in a sea of analytics? Customer knowledge is competitive advantage and data is the key to ensuring your organization stands out from the crowd, helping you delight customers with relevant online […]
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In this tech dossier, Slicing through Data Center Inefficiencies, you’ll learn about the advantages of HP BladeSystem with Intel technology, and the technologies behind this market leading solution. You will find valuable information on how to build your way to a converged infrastructure, while freeing up resources so your business can operate more cost effectively […]
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Today’s B2B buyers are socially sophisticated and informed. Your sales team must be too. Do you have the tactics, tools and training to leverage social media for sales success? Build your funnel and crush your quota with real-world tips on using social to listen, learn and engage.
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How CHROs Deliver Business Impact: Five Things the C-suite Should Know About Talent and How HR Can Deliver It. HR and strategic talent practices can have a significant impact on a business — lowering turnover, increasing employee engagement, retaining your best people, and boosting revenue per employee. Find out what successful CHROs know about creating […]
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Have sales and marketing come knocking at your door already? If not, they soon will be. Marketing automation systems are not a passing fad; they are providing measurable and impressive ROI across the enterprise. Learn more anout the right IT tools to engage customers online and keep them engaged until they buy. Download: “WHY MARKETING […]
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Hopeful messaging is wasted messaging. Clear targeting means more than just Who. It also demands a knowledge of How, When, and What. Read this quick guide on what you can do to ensure your web pages and white papers, social posts, and search optimization are primed and ready for any “road to discovery” your audience […]
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