Join us for a webinar moderated by Darius Hedayati, Sr. Manager of Enterprise Sales at Zendesk, featuring Vince Koh, Global Head of Digital Commerce at AWS, and Paulette Chafe, Senior Director of Product Marketing at Zendesk as we discuss how retailers can leverage AI to deliver conversational service at scale—both increasing agent productivity and operational agility. In this webinar, you […]

Over the past few years, the financial services world has undergone rapid transformation. People are dealing with high inflation, rising interest rates, and uncertainty in the market. That makes personalization and engagement even more important than ever for financial services companies. Customers need to feel confident that they’re well taken care of. From bricks to clicks, increased competition from startups […]

Want to achieve a 369 percent ROI with a payback period of less than a year? Find out how Lush did it after switching to Zendesk. A cosmetics retailer based in the United Kingdom, Lush is renowned for its commitment to cruelty-free, fair-trade practices. Ethics is woven into the company ethos, so it’s no surprise that Lush values customer care. […]

ZENDESK VIRTUAL EVENT Join us and Adam Cheyer, the creator of the virtual assistant Siri, to discuss the implications of conversational AI for business. Couldn’t make the live event? Check out Adam Cheyer’s keynote session now Generative AI programs like ChatGPT are poised to be the most disruptive technology since the Internet itself. With the ability to create articles, answer […]

If you’re to build a hybrid workforce that’s great for business, then boosting employee engagement AND productivity is key. Read this ebook to discover the top challenges to a seamless employee journey, and how you can solve them with cross-enterprise workflows on a single platform.

With 50% of legal work shifting in-house, how can your legal department deliver the services your business needs? Discover the power of digital workflows in this ebook. With workflows at your fingertips, you’ll free your teams from routine tasks through automation, helping employees be more productive, cost-efficient, and a key driver of innovation and business growth.

What does employee experience have to do with ESG? Discover the missing link in this ebook. By using digital workflows to build a hybrid work model, you’ll see how you can meet your ESG goals by enabling employees to work from anywhere, reducing your carbon footprint, and building a reputation for ESG excellence.

A tight labor market paired with decades-high inflation has created unending challenges for recruiters. In order to drive hiring outcomes in this market, recruiters must carefully evaluate their recruitment marketing strategy and results to understand where they can improve. Appcast’s 7th annual Recruitment Marketing Benchmark Report provides the data you need to understand where, when, and how to reach the […]