Nonprofits are the unsung heroes of communities around the world—and they deserve access to technology that helps them make the most impact. This research paper will be invaluable for nonprofit leaders looking for tech strategies with the most potential to help them advance their missions with limited resources. Learn best practices of AI “Pacesetters” already […]
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Transform your data and AI workflows with AI. This guidebook explores architecture of goal-oriented data agents, Google Cloud’s pre-built solutions and tools to build custom data agents, all powered by Google’s leading AI and integrated cloud ecosystem.
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New technology brings new opportunities. It also brings hype,”fear of missing out,” and disappointment. AI is proving to be no exception to this rule. So the questions that many of us are currently considering include “What is AI really?”, “Can it help us succeed?” and “Are we missing out?” Download this guide from author and […]
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Prepare your organization to lead in the AI-driven CX landscape by 2025.As AI reshapes customer experience, businesses must act now to avoid falling behind. Zendesk’s Accelerate Your CX in 2025: A 5-Step AI Readiness Checklist reveals that 70% of consumers already notice a stark divide between companies leveraging AI and those lagging—and 73% of CX […]
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Transform your CX with AI: Drive Efficiency, Revenue, and Loyalty in Uncertain Times. In today’s unpredictable economic landscape, businesses must balance cost containment with delivering exceptional customer experiences. Zendesk’s Transform Your CX with AI report reveals that 73% of CX leaders feel increased pressure to deliver great CX amid economic challenges, while 70% of consumers already see […]
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Unlock the measurable power of Zendesk AI in transforming customer service operations. In The Quantifiable Impact of Zendesk AI , a report by Nucleus Research, discover how organizations are leveraging AI to drive efficiency and satisfaction in customer support. Zendesk AI empowers teams to: •Automate routine tasks like triaging, routing, and escalations, freeing agents to focus on […]
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Impact in action First, let’s take a look at the immediate and measurable value Zendesk customers are realizing with AI – including incredible time and cost savings, as well as elevated customer satisfaction and service quality metrics. Just scratching the surface, these early results indicate there’s much more to come. Download to read more now!
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Customer service is evolving fast, driven by the demand for seamless digital engagement. Discover how AI can transform your customer service strategy—get the insights now.
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Surge ahead with human-centric AI Zendesk returns with our 7th annual report, giving you a preview of what’s next in the transformative new era of CX. See how AI is driving strong ROI for 90% of CX leaders and how you can become a CX trendsetter.
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More than 800 employee service leaders from 17 countries were surveyed about managing distributed teams, empowering employees with AI-powered tools, enhancing remote IT support, and much more. 46% of leaders said implementing new tools and tech was a top business priority and 81% agree that implementing self-service tools leads to a significant increase in employee […]
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AI has changed both the way employees work and the tools organizations must offer them to effectively address their evolving needs in today’s distributed workforce. In fact, 79% of employee service leaders surveyed believe that providing employees with AI tools is key to gaining a competitive edge. Download the guide to dive into three ways […]
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