Articles By: Oracle

HBR: The 2025 Imperative: Intelligent Automation Now
Intelligent automation (IA) is moving beyond hype and into the mainstream. Enabled by automation, cloud infrastructure, and advanced analytics that include artificial intelligence (AI), virtually every business process and function can be improved through some degree of IA.

The Future of Customer Experience: 4 Ways Your Business Can Prepare
Are You Prepared to Deliver Customer Service of the Future?