HBR: The 2025 Imperative: Intelligent Automation Now

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Intelligent automation (IA) is moving beyond hype and into the mainstream. Enabled by automation, cloud infrastructure, and advanced analytics that include artificial intelligence (AI), virtually every business process and function can be improved through some degree of IA. Yet many organizations either aren’t moving forward fast enough to keep pace with change, or they’re rushing ahead with isolated projects but without a greater plan. In either case, the value companies are getting from IA decreases, and business and technology leaders who don’t develop a strategy for enterprise-wide IA will find themselves at a competitive disadvantage.