Articles By: RingCentral
Boost Revenue with Smarter Customer Experience
1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from a bad interaction, customer retention is still cheaper than customer acquisition.
IT Guide to Generative AI Part 2: Embracing Strategic Implementation of GenAI
Generative AI is transforming how businesses work.
IT Guide to Generative AI Part 1: Elevating Productivity with GenAI
Generative AI is quickly becoming a new norm for how businesses get work done. In fact, CIOs predict that by 2026, 80% of digital workplace tools will incorporate AI capabilities.
How Good Is Your Communications System?
Creating an efficient communication system Today’s work takes place in the office, at home, and everywhere in between. And with new hybrid models of work, your communications system plays a key role in keeping your teams connected and your customers happy. So what capabilities apply to your current communications system?
PBX – Hybrid Work: Why It’s Time To Move Your On-Premises PBX To The Cloud
This eBook explores the essential transition from on-premises PBX systems to cloud-based communications to support the evolving hybrid work environment. It highlights the benefits of cloud solutions, including flexibility, cost efficiency, and advanced capabilities.
UCaas for Dummies
Supporting remote work is essential in today’s flexible work environment. UCaaS enables seamless communication for remote and mobile employees, ensuring they stay connected and productive, no matter where they are. The platform provides a unified communication experience, presenting a professional and cohesive image to both employees and customers.
PBX – 7 Benefits of Switching From On-Premises PBX to the Cloud
Did you know firms using UCaaS make decisions 2.6 times faster than those that haven’t switched to a cloud communication system? A cloud PBX offers incredible advantages over an on premises PBX, including access to new AI functionality or eliminating infrastructure and management costs. Check out our infographic to learn more!
Intelligent Choice: The Business Benefits Of Using RingCentral
When it comes to technology investment, the bottom line is always going to be the return. in quantified form. If you’re building a business case for UCaaS and CCaaS adoption, this is a good place to start. Download to read more now!
