Articles By: RingCentral
How AI Transforms Collaboration and Communication
AI is transforming every corner of public service — and communication is no exception. This paper explores how state and local agencies can harness AI-powered communication tools to modernize service delivery, streamline internal collaboration and improve the constituent experience.
Why more businesses are choosing AI receptionists for smarter operations
Customers expect 24/7 service, but small businesses don’t always have the resources to keep up. AI phone agents help bridge the gap by handling calls, answering FAQs, and ensuring customers always get the support they need. See how AI keeps businesses connected with our new listicle.
Never miss a business opportunity with AI Receptionist
Ditch outdated phone systems and clunky menus.While traditional call-handling systems are often complex and costly, discover how AI receptionists provide a user-friendly and economical solution. RingCentral AI Receptionist understands customers instantly, answers with a human touch, and routes calls seamlessly—no hold times, no frustration.
The key to building a customer-centric team
Why should you care about building a customer-centric team? In simple terms, being customer-centric is all about providing an unforgettable customer experience. This means speedy customer service, friendly employees, and regular engagement with your customers. And, since customer-centric companies are 60% more profitable than those who aren’t, it’s beneficial for your business and customers.
Unify Your Communications: Small business simplicity; big business features
A unified communications platform elevates employee productivity and experience while also boosting your customer experience.
Is your SMB’s communications system meeting today’s demands?
Is your SMB’s communications system meeting today’s demands? Download our checklist to see if your communications are holding you from back from better employee and customer experiences, ROI, productivity, and more.
From missed calls to more revenue: The SMB playbook for AI reception success
Every missed call, voicemail greeting, and hold message silently drains money from small businesses. When customers can’t reach someone immediately, 85% won’t call back. That’s revenue walking straight to competitors.
Using RingCX to boost your KPIs
Discover how RingCX helps you improve crucial contact center metrics and deliver better customer experiences. This eBook explores key performance indicators (KPIs) that drive business growth and customer satisfaction.
