In the new digital economy, competition, consumer engagement, and operational effectiveness are fundamentally changing, and accelerating. New competitors are redefining the landscape at unprecedented rates. Building and keeping trust mean delivering exceptional brand experiences, every time, via agile processes that balance consumer needs with cost to serve. One size does not fit all. Engaging consumers and capitalizing on new opportunities […]

The digital economy is upending all industries and processes, placing a premium on speed, customer satisfaction, personalized products, and collaboration. Download this SAP white paper to learn how companies that adopt a digitized, extended supply chain model can respond immediately to dynamic changes and satisfy increasingly demanding customers.

Discover how the supply chain is undergoing tremendous change; once a complicated, siloed bundle of functions ranging from manufacturing to production and delivery, the supply chain is now extended to reflect the importance of networks to the modern business. Learn how these networks connect businesses to customers.

Analyzing big data is critical for enterprises to serve customers and improve overall business performance. Historically, data access, processing, and analysis were most important for reporting on business performance, followed by customer insights and business intelligence, but our study revealed that customer insights will replace business performance as the top priority for data processing and analysis. This supports Forrester’s overarching […]

Performance management is no longer aligned with the needs of todays organizations. In fact, many traditional HR practices are poor fits for todays rapidly evolving business dynamics. Discover why analytics may be the key to revolutionizing performance management and other HR processes.

Decades of finance processes designed for the batch world have tied the hands for finance professionals. Now, it’s about running in real time and understanding the impact of decisions before they are made. It’s time to reimagine everything, so we can do anything.

Managing risk has never been so important for businesses, nor has it been so difficult. New global research commissioned by SAP has revealed that an increasingly complex business and risk environment is severely challenging companies. This Loudhouse Research survey of 1,010 executives with responsibility for governance, risk and compliance (GRC) found increasing risk and regulation complexity is now the biggest […]

In less than a decade, the cloud has gone from a distant vision to the mainstream of business technology. The results of this Oxford Economics study show that companies have become more realistic about both opportunities and challenges along their journey to the cloud.