Future-Proof Your Workplace: Simplifying Workstreams With Flexible Communications – Small and Mid-Sized Business Edition

The workplace has transitioned into a new world of communications. With more and more organizations shifting to remote and hybrid work models, the tools that once served us well are coming up short. Whether you’ve got five employees or five hundred, today a connected workplace means total flexibility. Flexibility to work remotely, hybrid, or in-office, and the ability to maintain […]

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Telephony for Microsoft Teams: What to look for – Small and Mid-Sized Busines…

Got Microsoft Teams, but not sure how telephony fits in? No matter your business size, RingCentral is the perfect match to boost your Teams setup for a feature-rich PBX experience. Check out our comprehensive white paper for everything you need to know for completing your Microsoft Teams setup with telephony.

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Cloud Contact Centers for Financial Services: Delivering Agility and Superior CX at Scale

NICE helps the financial services industry deliver on higher customer expectations across every channel, site, and branch.

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How Telecoms Can Embrace The Omni-Digital Era

This white paper provides advice on how telecoms can improve productivity throughout the contact centre, utilise messaging to offer adequate customer experience, and embrace the omni-digital era. Using this information will help you to create an experience for your customers that is innovative for your business. We aim to answer the following questions:• What are the benefits of productivity improvement?• […]

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How to Get Started with Vulnerability Risk Management

Best practices for a risk reduction and management strategy that spans infrastructure and applications as compiled by our Advisory Services team.

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A SANS 2021 Survey: Threat Hunting in Uncertain Times

Discover insights from SANS experts on recent breaches, emerging threats, and how to mitigate risks going forward. Read the report to learn:• Takeaways from the SolarWinds attack to ensure software integrity• How machine learning is changing modern detection techniques, and how to implement it securely• The evolution of ransomware techniques, and how they can be mitigated• Best practices for improving […]

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2020 TECHNOLOGY BUSINESS SPEND MANAGEMENT (BSM) BENCHMARK REPORT

The business landscape changed in 2020. While the technology industry hasn’t been hit as hard as other industries, many technology companies have had to adjust their hiring and spend processes to stay agile and continue to grow. It has now become even more important to have the systems in place to manage business spend and optimize processes so that budget […]

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Coupa for Life Sciences: Roadmap to Value

Discover the Life Sciences Procurement Best Practices to Control Spend, Optimize Sourcing, and Automate AP. Coupa helps life sciences companies manage complex sourcing events and reduce costs to fund R&D and bring new drugs to the market. We recognize that every dollar of realized savings funds additional R&D so life sciences companies can bring new products and drugs to market. […]

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