5 Reasons You Should Stop Giving Performance Reviews
Are performance reviews more time consuming than useful? Do your employees and your organization actually benefit from them? Well they should, and if done right, they will.
Optimize A Lead Nurturing Campaign: 5 Steps To Boost Conversions And Warm A Cold List
Like any relationship, leads need nurturing. But what if your prospect list has grown cold? Is it too late to revive it? This MarketingSherpa white paper explores how to optimize your lead nurturing campaign with five steps to boost conversions and includes a case study that reveals how one company was able to revive a cold prospect list.
Tooling Up For Collaboration: Driving Business Results With Virtual Meetings
More than a 1/3rd of all meetings are now online, and growing all the time. How can companies meet and collaborate better online? In this new report, Tooling Up for Collaboration, Forbes Insights has combined the opinions of top executives and consultants with join.me’s findings to advise on collaboration needs, considerations, and best practices.
Unshackling Online Meetings for Business Users
Online meetings are ideal for collaboration both within the business and with customers, but too often technology solutions get in the way, creating delays or even missed meetings that can jeopardize opportunities and revenue. Sales teams and other business users need to be able to meet online without having to jump over technology hurdles.
Re-Evaluating the Role of “Traditional” Audio Conferencing
The adoption and use of conferencing services has grown dramatically over the past decade. Organizations of all sizes have grown to understand its value and leverage its capabilities to get the right people involved to inform, discuss, gather opinions, and make critical decisions every day.
The Business Value of Integrating the Contact Center Within Your Omni-Channel Strategy
This report outlines the business value and best practices in integrating the contact center with omni-channel programs to deliver a seamless customer experience across multiple touch-points.
Make Time for the Work That Matters
What if you could free up a significant amount of your work day to focus on more important tasks? It may be easier than you think.
Live Chat in Support Environments: How Live Chat Impacts Customer Satisfaction
Based on a primary research report with more than three hundred companies who are active BoldChat customers, this report takes a close look at how live chat is used and measured in support settings.
