How Travel and Hospitality Companies are Transforming their Customer Experience in the Age of Kayak, Airbnb and Uber

Modern travel and hospitality businesses rely on a complex network of interactions between customers, consolidators, suppliers, maintenance providers, call centers, web services, and management services. It’s nearly impossible to support this ecosystem using traditional transactional and analytical systems – especially under the constantly increasing pressure of higher customer expectations and new digital competitors. This whitepaper explains how leading organizations like Amadeus, Marriott, and United Airlines rely on agile, flexible, high-performance NoSQL databases to:

• Work with changing data models
• Leverage existing SQL skills for JSON
• Scale without hassle
• Achieve consistent performance
• Lower total cost of ownership
• Integrate mobile applications