Tech Support for the Internet of Things

This article from Harvard Business Review demonstrates how the Internet of Things has begun to seamlessly connect technologies, unfortunately the components of an all connected ecosystem aren’t yet as interconnected as consumers would like. The integration is cumbersome and disjointed, leaving many support gaps. To deliver value in this new IoT era, companies must re-examine the scope of their services and recast their offerings in light of the “Internet of Services”. Read this article to learn more.