The Controllers Playbook: Balancing Process and Strategy and the Role Evolves

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Just as the CFO role has in recent years incorporated change management and long-term growth initiatives, the role of controllers is also evolving. While controllers have always exhibited logic, attention to detail and a process-centric mindset, their expanded role requires soft skills around leadership, collaboration and communication, both with their teams and with others throughout the company. This guide discusses how controller’s can balance changes and add value with newfound responsibilities.