This webinar recap discusses the burdens placed on field service workers, and how chatbots can improve their daily interactions to drive morale, increase efficiency, and impact service delivery. The webinar focuses on the various levels of complexity of bots and gives a 3-step guide how to: • Identify the most logical processes to automate• Rank processes• Formulate a bot flow

Extending Your Data Center with VMware Cloud United States government agencies and their partners are looking for the flexibility to expand into cloud solutions that comply with high security standards. VMware Cloud™ on AWS GovCloud (US) solves these challenges with consistent infrastructure delivered by the familiar VMware SDDC stack that agencies use on-premises, with familiar vCenter Server interfaces, templates and […]

Organizations will continue to benefit from their data center investments, yet many are also looking to reap the benefits offered by public cloud that cannot be cost-effectively delivered with today’s traditional environments. Check out this solution brief for the top challenges organizations face, and how a tailored solution might be the perfect fix.

In-VPC deployment is an emerging best practice used by independent software vendors to offer customers in the cloud a level of resource, asset, and cost control similar to what they would have if they were managing their own custom-built data centers. Using Couchbase Cloud’s Database-as-a-Service as a model, this whitepaper breaks down the functional and cost-control benefits of in-VPC deployment. […]

Security and IT teams are aware of the need for increased collaboration to avoid working against themselves. But is this a realistic goal? According to a recent commissioned study conducted by Forrester Consulting on behalf of VMware, this collaboration is so critical to the accomplishment of other tasks in the organization that both Security and IT teams rank this as […]

Security & IT teams today are constantly dealing with overly complex and siloed toolsets that can’t keep up with the pace of modern attacks and don’t provide the necessary context during investigations into root cause. Rather than helping to advance their security program, these antiquated tools often hold teams back from efficiently supporting their organization’s operational goals. According to a […]

The COVID-19 pandemic has had profound and unprecedented impacts on a global scale. As employees and contractors shift to a remote work model, the burden is on IT, security, compliance, and other staffers to accommodate a new workplace paradigm. To understand the impact of governmental requirements to shut down normal business operations, Osterman Research conducted an in-depth survey of more […]

Whether your organization was already remote-enabled, or you’ve suddenly had to ramp up quickly, if you are using a VPN, you’ve employed a service that is complex to manage,low-performing and exposes your organization to network-level security risks. With a VPN-less solution like Citrix Workspace, you are back in control. You grant users individualized access to applications and files instead of […]