Based on a survey of 3,466 senior leaders of global enterprises, this report unpacks the stats to give you an up-to-the-minute snapshot of how gen AI and agentic AI are helping organizations deliver highly engaging, personalized, and human-like customer experiences at scale.
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By 2026, more than 80% of enterprises will use GenAI to improve ways of working. In this ebook, discover how GenAI can boost IT teams’ productivity by enabling faster issue resolution, automating repetitive tasks, and improving self-service experiences, all while reducing costs on a single AI-driven platform.
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Organizations are reshaping business operations and unlocking workforce performance with GenAI. In fact, 90% of business leaders believe that these productivity gains could even reduce employee stress and burnout. Read this guide to discover how you can implement a GenAI solution that empowers your employees at every level to speed up case research and resolution, […]
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The latest iterations of ransomware are built to overcome traditional security mechanisms and do so with a surprising rate of success; 75% of organizations infected were running up-to-date endpoint protection and 53% of organizations running multiple AV solutions still fell victim to an attack. Authorities and industry experts alike are touting a complete business continuity […]
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Almost 50% of IT professionals believe their organizations are not prepared to defend against ransomware attacks. Ransomware is one of the most sophisticated and dreadful cyberthreats facing organizations today. In fact, 56% of organizations have faced a ransomware attack at some time or other. That’s a stat you certainly don’t want to be part of. […]
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Many organizations that use Microsoft 365 hold a common misconception that Microsoft is responsible for their data protection and that data backup isn’t necessary. While Microsoft is responsible for application uptime and availability, you are responsible for the protection of your data. To help protect your Microsoft 365 data better, we have come up with […]
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