Banking Dive Industry Outlook Report: A Bank For the Future: Hyperautomation

Digital banking is booming, with digital customers expected to increase from 2.4 billion in 2020 to 3.6 billion in 2024. The trend bodes well for neo-banks and fintechs looking to grab market share by expanding into growing sectors like cryptocurrency and digital lending. But financial organizations must offer a seamless customer experience to thrive in the competitive landscape. The solution comes in the way of hyperautomation: the use of advanced technologies like AI and machine learning to automate disparate manual tasks.

This report explores the process of implementing hyperautomation into your organization and details emerging models, such as:
• Open banking, or third-party service providers
• Platform banking
• Banking as a Service