This year’s Vulnerability Management Survey highlights some of the trends in vulnerability management based on the data we have gathered over the past two years. This webcast explores the results of our 2021 Vulnerability Management Survey, which examines key issues such as: • How organizations are discovering different types of vulnerabilities• Who is responsible for the different processes related to […]

Personalization is changing the retail landscape. But how can this powerful tool be realized in customer service? In the past, contact centers have used a one-size-fits-all approach. This made sense for the sheer size and scale of operations. But today, people expect more when interacting with their favorite brands. According to McKinsey, 71% of customers want personalization, and 76% get […]

Instant messaging, email and video played a big part in keeping employees connected through the pandemic. But recent research shows just how much businesses of all sizes still depend on voice communication. In fact, over half of 25 to 64-year-olds say they’ll use their voice devices more going forward. To prepare accordingly, it’s vital to consider how your voice systems […]

In the rush to adopt remote work in early 2020, businesses may not have been equipped with the proper digital tools, leading to disparate communication even within the same teams. This is why, in times of uncertainty, organizations should not leave employees to their own devices expecting them to figure things out by themselves. In today’s workplace, wherever that may […]

See how the different MDR providers stack up.• Understand the key benefits of implementing a MDR service as part of your cybersecurity strategy• Get an overview of the key considerations when choosing a MDR service• Compare the leading vendors including Sophos, Carbon Black, Huntress, Perch, Arctic Wolf, eSentire, Expel, Rapid7, Red Canary, SentinelOne, and CrowdStrike.

What’s the best way to stop a cyberattack from turning into a full breach? Prepare in advance. Often, after an organization experiences a breach, they’ll realize they could have avoided a lot of cost, pain, and disruption if they had an incident response plan in place. This incident response guide will help you to:• Define the framework for your cybersecurity […]

Scaling cloud knowledge across a quickly growing team — and across distributed geographies — is no easy feat. See how 3M Health Information Systems is using A Cloud Guru to create training “waves” to build skills quickly across the organization.

Capital One is a leader in cloud adoption Capital One was one of the first enterprises to understand the potential of the public cloud, recognizing the unmistakable value in the agility, productivity, security, and efficiency that building on it provides. To help achieve their cloud-based transformation, Capital One developed Tech College to serve as its internal tech-learning organization. Programs such […]