In a world where consumers have choice at their fingertips, building lifelong customer relationships isn’t easy. Read why investing in a complete communications solution is your first step to exceeding customer expectations at every touchpoint.
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Long Live Customer Service! Your Answer to Great Customer Experiences
Customers expect quick and easy service when they contact your company. Learn how to deliver great customer experiences and what to look for in a communications platform to support your customer service strategy in our latest eBook.
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Combination of Message, Video, Phone eBook
Why combining your messaging, video, and phones is key. This timely eBook details how to securely bring your messaging, video, and phones together and the must-haves you should require from any cloud communication provider you choose.
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Power of Voice Communications at Work
In an age of texts, emails, and instant message applications, you might think phone calls are dead and buried. Nothing could be further from the truth. Businesses of all sizes are relying more than ever on phones and voice communication to connect with employees, customers, vendors, and everyone in between. Read this guide to learn more.
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Forrester Report: Now Tech: Customer Identity And Access Management, Q1 2022
You can use customer identity and access management solutions like Okta Customer Identity Cloud to register, authenticate, and provide customers with self-service. These solutions play a critical role in supporting engaging and safe digital customer journeys. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical […]
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8 Deployment Pattern Structures to Transform Your CI/CD
Good deployment patterns mean fast and repeatable pipelines. Great deployment patterns mean fast, repeatable and safe pipelines. Dive deep into deployment pattern structures to find which ones are best for your SDLC needs in our new ebook: 8 Deployment Pattern Structures to Transform your CI/CD. Download the ebook to learn:• What deployment patterns are and why you need them• The […]
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Creating an Exceptional Developer Experience
To say that good developers are in demand is an understatement, so naturally, making sure that your developers have the best possible experience working with your technology is a top priority. However, delivering that experience is easier said than done. Get a breakdown of what a truly exceptional developer experience looks like in our new ebook, “Create an Exceptional Developer […]
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Why Customer Identity?
Why Customer Identity Today’s companies must enable their customers to engage with their apps or services at any time, from any device, in a secure and safe manner. At the same time, companies must also ensure that these engagements are convenient and consistent across the full range of digital channels. For digital-first organizations or those wrestling with digital transformation, Customer […]
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