Customer Satisfaction With Collaboration Solutions

Meetings used to be formal gatherings in large conference rooms, but that stereotype has become outdated in today’s always-connected era. Today meetings are ad-hoc and happen anywhere. They happen in a variety of locations such as the traditional conference room, at your desk, at home, in a coffee shop or hotel, while traveling and even at the gym. As meetings change, so do user’s expectations of collaboration tools. This free benchmark report examines the underlying factors that determine an end user’s the modern employee’s satisfaction with their online meeting tool and why users rank it the highest.