Customer Service With the Power of Connection

Customer service demands have changed and today’s successful companies are using the cloud to provide innovative customer experiences that give them a competitive edge. Join us to hear directly from thought leaders at two innovative companies: Icon Eyecare and Aseracare. These organizations use the cloud to break down barriers that block an excellent customer experience. Hear how they eliminate geographic barriers between their patients and the person who can best solve their needs, and organizational barriers between their Contact Center and the rest of their company.

We will also discuss the results from a study we commissioned from Sheila McGee-Smith on how a variety of companies are leveraging RingCentral cloud solutions to disrupt their industries with innovative customer service experiences.

Join us to:
• Hear how Aserecare uses cloud communications to improve the entire patient experience.
• Understand how the cloud opens up new and differentiating ways to engage customers.
• Learn how Icon Eyecare uses collaboration to streamline the patient experience.