Gartner® 2021 ITSM Magic Quadrant ™

ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Service Management (ITSM) Tools and is in the highest position for vision and ability to execute. This is the eighth consecutive year that ServiceNow has been recognized as a leader, garnering industry notability for its ITSM solution and digital workflows supported by its native IT Operations Management (ITOM) and AI capabilities.

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