RingCentral’s Unified Communications and Contact Center Solution
With a unified communications and contact center solution, you can exceed customer expectations at every touchpoint and maximize return on investment (ROI). Don’t believe us? Businesses that have an integrated unified communications as a service (UCaaS) and contact center as service (CCaaS) report the following:
• 56.7% increase in customer satisfaction ratings
• 23.4% reduction in monthly per-agent spending on licenses
• 19.7% reduction in operational costs
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