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LogMeIn’s Join.Me & BTS (Case Study)

BTS is a global strategy consulting firm with hundreds of geographically dispersed employees and clients. join.me conformed to their IT security standards, took 1 week to deploy and saved ~15 minutes per session.

LogMeIn’s Join.Me & Mainstream Energy (Case Study)

Mainstream is one of the largest solar companies in the US. join.me fit their needs for a professional conferencing solution that would flexibly, reliably, professionally and securely support growing collaboration needs.

Ricoh Case Study

MWD case study reports are designed to help organization considering or actively working with collaboration software understand how others have worked to obtain benefits from collaboration implementation, and how they have worked to overcome challenges that have arisen along the way.

Scaling Your Customer Community: Insights from Cutting-Edge Enterprises

Can you imagine having thousands of knowledgeable users of your products and services ready to advise your research and development department? If you’re a customer, do you dream of having products and services that solve your complex business problems, fast answers to your questions, and easy access to people and information that help you do your job?

Social Business Collaboration: Five Best Practices, Three Market Trends

Use of consumer grade social media and collaboration technologies has become commonplace in an enterprise context.  Much less common is the use of secure and compliant social business solutions, which foster improved teamwork and information sharing that measurable improves business results.

Social Communities Cultivate Engaging Customer Relationships

Social communities transform customer engagement and provide an innovative way for organizations to extend their reach and provide higher value support for their customers, partners, and employees.

The Art of Collaboration: The Corporate Communications Guide to Achieving Successful Collaboration Across the Organization

Corporate Communications is uniquely positioned to help make collaboration initiatives successful. As an established function in most medium and enterprise-­sized organizations, Corporate Communications teams have the skills and the means to deliver a desired message to audiences using established, familiar channels.