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Beyond Web Analytics
Web analytics solutions have become an indispensable tool for e-commerce, but they typically only provide partial visibility into the actual customer experience. Download this paper to see how you can not only determine what’s happening on your web site, but why it’s happening.

Transaction-Centric VS. Infra-Centric APM
When it comes to managing application performance, the approaches that organizations take vary significantly based on how the data is being collected, types of metrics captured and how these solutions are deployed and managed. TRAC Research has recently surveyed more than 400 organizations worldwide on key areas of web and Application Performance Monitoring (APM).

User Experience Management And Business Impact – A Cornerstone For IT Transformation
This paper details the business impact, customer experience and user experience responses in a User Experience Management (UEM) survey conducted by ENTERPRISE MANAGEMENT ASSOCIATES®. Learn about the need for advanced real-time predictive analytics to capture information and advanced trending to capture hidden trends. Plus see recommendations for better dialogue between IT and business, and understanding end-user-customer behavior perspectives.

How Foglight Makes User Experience Management A Reality: Three Case Studies
Extensive research on User Experience Management (UEM) by ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) reveals that UEM is a multi-faceted requirement that includes performance management, business impact, end-user productivity, and even insights into application design and usage.

CIO’s View Of Application Performance Management
Get a CIO’s View of Application Performance Monitoring Time – and resources – are limited for your IT department. With less manpower, smaller budgets and higher expectations, forward thinking has become wishful thinking. How can IT become proactive and not reactive?

HP StoreOnce: Reinventing Data Deduplication
This whitepaper introduces and describes StoreOnce software, next-generation deduplication technology from HP and Intel that allows for better management, higher performance, and more efficient data protection, while providing IT administrators with a cost-effective way to control unrelenting data growth.

Five Ways Online Backup Keeps Your Data Safe
Carbonite discusses the various steps taken to ensure the continual security and protection of customer data. Specifically, there are five areas of critical importance Carbonite focuses on – highly redundant disk drives, hardened data center facilities and best-in-class operations, specialized system monitoring software, world-class network security and encryption, and transparent access to your backup status.

Edison Group ~ The Emergence Of A New Generation Of Deduplication Solutions: Comparing HP StoreOnce VS. EMC Data Domain
The HP StoreOnce deduplication technology helps IT organizations address the challenge of protecting and recovering exponentially growing amounts of data in the face of stagnant or incrementally increasing IT budgets. HP recently launched the latest iteration of its StoreOnce deduplication portfolio.