Types of Prefabricated Modular Data Centers
Data center systems or subsystems that are pre-assembled in a factory are often described with terms like prefabricated, containerized, modular, skid-based, pod-based, mobile, portable, self-contained, all-in-one, and more. There are, however, important distinctions between the various types of factory-built building blocks on the market.
Virtualization and Cloud Computing: Optimized Power, Cooling, and Management Maximizes Benefits
IT virtualization, the engine behind cloud computing, can have significant consequences on the data center physical infrastructure (DCPI). Higher power densities that often result can challenge the cooling capabilities of an existing system. Reduced overall energy consumption that typically results from physical server consolidation may actually worsen the data center’s power usage effectiveness (PUE).
How Digital, Multichannel Contact Centers Improve Customer Satisfaction
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time. Optimizing your contact center to support customer expectations has an invaluable impact on satisfaction and loyalty.
IHS Infonetics White Paper: Integrating UC With Business Applications
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model. This trend enables seamless use of emails, text messages, instant messages, voice and video—from anywhere. However, key business applications largely remain in their own silos.
Innovation and Learning: 6 Barriers Blocking Your Success
Innovate or die. That’s what we read or hear in some shape or form everyday. The creative have found fancier ways of saying the same thing tied to ROI or other acronyms that we generally associate with gloom over possibilities of good. Like death and taxes, innovation is inevitable, even if it happens kicking and screaming.
IT Professionals and Lifelong Learning: The Challenges & Opportunities Impacting Your Team
Today’s leading organizations realize that their IT administrators (often referred to as “IT pros”) provide them with important strategic and tactical advantages. Administrators’ importance to day-to-day operations, and their role in researching and deploying new technology solutions, makes them key players in a successful IT team.
Developers and Lifelong Learning: The Challenges & Opportunities Impacting Your Team
Today’s leading organizations realize their software developers provide a significant strategic advantage. In many cases, the ability to quickly create and deploy new solutions, often using innovative technologies, is what sets one organization apart from its competitors.
Digital Transformation, Millennials and the Future of Financial Services
Maintaining share of wallet and customer satisfaction in today’s competitive financial services landscape is no easy task. Customer turnover is projected to be at an all time high with up to 54% of millennials leaving their current financial institution over the next few years.
