Get this latest report from analyst firm Mint Jutras on how the cloud is changing the ERP cost equation for wholesale distributors. Drawing on a survey of 475 organizations, Mint Jutras outlines how leading wholesalers are reducing TCO, eliminating upgrade issues and achieving competitive advantage by transitioning from on-premise applications. This informative paper, ERP in the Cloud for Wholesale Distribution: […]

In this white paper we will discuss the challenges and strategies for solving the inventory dilemma: • Challenges and trade-offs in managing inventory in a dynamic and volatile world • Case studies—how large and small companies have learned to manage and use inventory as a strategic advantage to increase sales and customer satisfaction, and yet maintain profit margins and decrease […]

Is your ERP system stuck in the 20th century? Get this latest report from analyst firm Mint Jutras on how next-generation ERP systems are giving modern distributors a competitive edge that powers innovation and cost-efficiency. This informative paper, ERP, the Next Generation: The Final Frontier?, details advancements in ERP systems and covers: • The new basics for today’s ERP systems […]

Customer service has evolved from a reactive activity viewed largely as a cost center-based tactical necessity, to a proactive management task that can in many ways set a company apart from the competition. At the same time, the channels by which customers receive support are growing and fragmenting very rapidly. The telephone is still the primary mode of support, but […]

For companies that sell products or services that require technical support, the support customers receive might be the only personal experience they can use to gauge their satisfaction with an organization. Since, for many of these organizations, customer satisfaction directly affects revenue, measuring customers’ satisfaction with the service experience and the services provided is extremely important as it enables these […]

Do-it-yourself projects are great and can save you money, just not when it comes to doing your own DNS. In this paper, learn about four different reasons why outsourcing your DNS will actually save you money and time in the long run.

The cost of security might seem steep, but compared to what you’ll have to pay to mitigate a DDoS attack, it’ll look like chump change. DDoS attacks don’t just cost your company the annoyance of downtime, but brand reputation, customer acquisition, and of course, sales all are affected.

In a changing business landscape monolithic technology solutions can mean unacceptable costs, lengthy implementations, and other limitations. Download your free copy of “Delivering a Tailored Solution—Best-of-Breed Business Applications.” This white paper looks at the breakthroughs that are making it increasingly feasible to create highly customized aggregations of discrete apps and tools that collectively provide a portfolio of functionality that properly […]