Forrester research shows that ServiceNow Field Service Management provides an NPV of $11.79M and an ROI of 399% over 3 years. Read how increased visibility and control empower customers to improve key measures of performance, deflect field service visits, and promote cost savings and growth within the field service business.

As the demand for video content continues to grow, creative teams are faced with increasing project requests and tighter timelines. Traditional production tools and processes can make it difficult to support demand while delivering high-impact video content for your business. Read Modernize Your Video Production Process with Frame.io to learn how a centralized video platform can help your team:• Simplify […]

Balance your administrative requirements while supporting creative production needs with a secure, scalable platform. Read Support Your Team’s Video Content Velocity, Security, and Scale with Frame.io to learn more. In this solution brief, you’ll discover how Frame.io’s video collaboration platform helps production teams:• Communicate efficiently throughout a project’s lifecycle• Maintain security and access controls• Work seamlessly and safely across devices […]

Video is a powerful medium for businesses to reach consumers, but scaling production to meet demand can be difficult using traditional technology and workflows. With cloud-based collaboration tools, video teams can get more work done faster, without sacrificing creativity. Read Accelerate Video Production to Drive Business Impact with Frame.io to learn how:• Cloud-based collaboration can simplify and speed up video […]

Businesses are under pressure to find a versatile solution that can help reduce operational costs while resolving customer issues faster. Learn how the most innovative companies in the world are breaking down silos, integrating teams, and connecting systems and processes, with customer experience solutions from ServiceNow. Read this eBook to find out how you can drive more value for your business and customers while reducing costs and explore the latest innovations in customer and field service management. 

Organizations that significantly improve the efficiency of their customer experience can expect to save millions a year. Find out how to optimize your customer experience while increasing customer loyalty and improving your bottom line, by connecting and empowering your entire company with a single platform. Read this eBook to see how much business value you could gain with ServiceNow, based on certified Forrester and value calculator data.

Giving customers exceptional experiences is key for any organization that wants to succeed and grow in today’s competitive environment. A customer journey map helps close gaps in customer engagement and backend service operations, while identifying processes you can optimize, using self-service and automation. In this eBook, you will discover how you can boost customer loyalty and satisfaction, as well as bottom-line benefits by mapping your entire customer journey with ServiceNow.

Aberdeen Knowledge Brief: How to align service strategy & technology to fuel next-gen customer experiences. This document highlights the top objectives fueling the activities of modern day B2B service leaders.