How can you guarantee everyone reaches their potential? Employees, executives and managers all have different wants and needs – here’s what they want.

Are you managing people with spreadsheets and paper because you think it saves you time and money? The reality is it’s probably costing you a lot more than you think. Read on to see how.

Are you leaving money on the table? You are if you’re treating performance management as a standalone process. Performance management works hand-in-hand with every other phase of the employee lifecycle: learning, succession, and even recruiting, as existing performance competencies of star performers can help you define criteria for new employees. Creating a true performance management culture also drives engagement, retention, […]

Are you throwing money down the drain? You are if you’re not onboarding and training your employees. Companies will think nothing of spending thousands to recruit the best talent—but balk at spending mere hundreds to onboard and develop them. The math doesn’t make sense: hiring good people can cost up to 30% of the position’s salary. Do that a mere […]

Can you afford to lose your mid-level managers? Succession planning isn’t just for the C-suite. Imagine: what would happen to your productivity and profits if you suddenly lost just two mid-level managers? Even companies that actively plan for succession rarely address it for roles below the executive level. Failing to have a strategy for filling vacancies in low- and mid- […]

Did you know that without a talent management strategy, a company with 2,000 employees is losing almost $2 million every year in preventable turnover alone? This eBook shares the alarming hidden costs of managing employees “the way you’ve always done it.” If your organization is still relying on manual processes to save money, this eBook will show you what you […]

Companies are constantly challenged to improve their customer service experience to meet increasing customer expectations while reducing costs. The popularity of new customer service communication channels adds to the complexity of delivering a great customer experience. The most effective solutions should be focused on enabling customer communities that include questions from popular social channels and developing self-service capabilities powered by […]

Are you a geek or a techie? Do you dread having to present to those who aren’t? “Successful geeks will be the ones who can bridge the divide between technical and business groups.” This brief by Paul Glen, award-winning author of Leading Geeks, explores 5 simple presentation steps for engaging any audience – technically inclined or not. Read the brief […]