According to Sendhil Mullainathan, a professor of economics at Harvard University, “Busy people all make the same mistake: They assume they are short on time, which of course they are. But time is not their only scarce resource. They are also short on bandwidth. By bandwidth I mean basic cognitive resources.” Is this scarcity of mental bandwidth colliding head on […]

With the evolution of today’s workplace, people are no longer constrained to working at a certain time and place. Thanks to cloud communications and collaboration, individuals can now work whenever—and wherever—they want. In fact, the modern workforce now expects this level of flexibility. Enterprises have noticed this trend and are making the move to cloud communication and collaboration. What was […]

Most people have trouble keeping up with their email. According to a recent study by Yahoo Labs and the University of Southern California, as the volume increases, people reply faster with fewer words, and to less email. So, it should come as no surprise that people would find better ways to communicate. Workplace collaboration software, also known as team messaging—which […]

According to IHS Markit’s 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in the cloud by 2018. Learn why truly unified communications and collaboration are being adopted so rapidly in the enterprise. Analyst Diane Myers shares the trends and best practices in migration of […]

The modern workplace has undergone significant change, and traditional ways of communicating and getting work done are no longer effective. These days, working smarter and more effectively is the difference between business wins and losses. Organizations that do not transform, innovate, and invest in new technologies will get left behind. And C-level executives recognize this reality, too, with two-thirds of […]

Are your employees still fumbling between popular business productivity programs and phones, business SMS, or online meetings? Attend this webinar and learn how RingCentral embeds the comprehensive functions and features of its leading cloud communications into the cloud applications knowledge workers use every day. RingCentral Office® seamlessly integrates cloud PBX and UCaaS capabilities into leading productivity tools like Microsoft Office […]

Attend this webinar to learn how combining a cloud contact center with cloud UCaaS transforms CX. You will discover how to extend contact center capabilities to any employee in your organization, and enable direct relationships between customers and your agents—including people with specialized roles outside the contact center. The internet, mobile devices and the availability of information anywhere (“nearly perfect […]

One of the most significant components of a digital transformation (DX) strategy in banking is the need for collaboration — as critical between the customer and the institution as it is between the staff at the enterprise. This IDC white paper examines the role of unified communications (UC) in the overall strategy to transform the way financial institutions work to […]