Articles By: RingCentral
What AI and the Cloud Revolution Mean for Business Communications
Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you’re looking for ways to get your business communications AI ready? If you answered yes to either of these, then save your spot at this webinar now.
Enabling Digital Transformation With the Right UCaaS Solution
The cloud is changing the way we work. Disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, workers are using an average of four communications apps each day, checking these 10 times an hour—leading to 32 days of productivity wasted each year.
Plan, Manage, Improve: Three Steps to Get the Best From Your Agents
Agents drive over 2/3rds of the cost of a running a contact center, and they are the face of your company to your customers. Clearly, getting the best performance from your agents is critical to your success. In this webinar we will talk about the economic value of a proper workforce optimization strategy for your company.
Digital Workplace of the Future: Enabling Human Communication in Your Workplace
Cloud technologies have already dramatically reshaped how we all work and live. There’s no denying that businesses today are under tremendous pressure to keep up with the pace of change. The resulting disruptive technologies and business models are creating new opportunities to engage with co-workers, companies, and customers. However, the impact isn’t always positive.
eBook: Frost & Sullivan Company of the Year
RingCentral has been recognized as a leader for the fourth consecutive year. “RingCentral has successfully established itself as the leading UCaaS provider in the North American market. With a strong focus on technology innovation, upmarket and international expansion, channel enablement and technology partnerships, it is poised for continued growth and market success.” Want to learn more? Get the report.
IHS UCaaS Scorecard
The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such as installed base of lines or seats, financial stability, market strategy, service development and support options.
IHS: Delivering a Modern Communications Experience on a Global Scale
According to IHS Markit’s 2017 Unified Communication (UC) Strategies and Vendor Leadership North American Enterprise Survey, 60% of respondents will have some or all of their unified communications in the cloud by 2018. Learn why truly unified communications and collaboration are being adopted so rapidly in the enterprise.
8 Considerations for Choosing Enterprise Cloud Comm Solution
As businesses continue to embrace the cloud, many are migrating their most heavily used business applications, including office productivity, CRM, customer care, and more.
