ServiceNow Software Asset Management (SAM) can radically reduce costs. But there are some important technical and organizational considerations for ensuring your SAM implementation is as successful as possible. This eBook provides a structured, proven approach for planning and execution so you can minimize the risks and maximize your expected outcomes.

Reducing IT spend is a top digital transformation goal. This handbook offers insights and ideas on how to plan and execute a successful IT asset management transformation effort. It also highlights benefits achieved by your peers and the ServiceNow workflows that make it all possible.

See how next-generation IT asset management (ITAM) solutions are making it easy to track software AND hardware on a single system. This ebook explores how a consolidated snapshot of IT assets can reduce risk and make it easier to efficiently and strategically utilize IT spending like never before.

Demand for digital services is exploding, driven by new market opportunities, a quest for efficiency and agility, and emerging trends like hybrid work. To thrive in this constantly evolving landscape, you need to build a change-capable organization. Get best practices for driving growth with IT service operations. Inside, you’ll see how managing IT services and operations on a single cloud […]

How can you make employees 20% more productive? By enabling them to find the answers to their IT issues on their own with AI assistance. You can also increase the efficiency of your IT service agents by 66%—freeing them to work on other IT initiatives. Discover how you can deliver modern, resilient IT service operations that adapt to the changing […]

When a critical IT service goes down in your enterprise, how can you quickly determine the root cause, and resolve it without cumbersome manual effort? Read this ebook to learn how you can deliver more reliable digital services with complete visibility of your IT infrastructure, thanks to automated discovery and mapping. You’ll see how you can avoid the risk of […]

To deliver IT services with speed, consistency, and accuracy, you need complete visibility across your infrastructure. Read this ebook to learn how you can automatically discover your IT infrastructure and map it to the digital services you provide, on the same cloud platform. You’ll improve service availability and performance, reduce operational risk, and cut service delivery costs—all while focusing on […]

To deliver extraordinary, 24/7 services, your IT service agents and operators need shared visibility to work quickly and collaboratively. Read this ebook to learn how you can unify IT services and operations to increase productivity by 30%, resolve IT issues 75% faster, and save your organization an average of $4.5M a year. You’ll see why connecting people and processes can […]