How to Increase Business Value, Improve Reliability, and Accelerate Delivery Today, IT is the engine that underpins enterprise innovation and productivity. IT is no longer a back‑office function—instead, IT is expected to run like any other business department, making and successfully executing investment decisions that maximize business returns, lower costs, and quicken time to value. While PMOs have to respond […]

Read the new Harvard Business Review report to learn why forward‑thinking business leaders are redefining the fundamentals of customer service and support.

Five Key Questions to Ask When You’re Looking for a Cloud Management Platform The cloud can transform your IT organization—but it can’t be just another technology silo. To realize the cloud’s potential, you need an agile cloud management platform that handles your entire IT environment—complete with business services, not just your cloud infrastructure. Read our Ebook to understand the five […]

Imagine you’re responsible for provisioning a large team of users with all the software they need to be productive, including enterprise-scale systems, web apps, mobile apps, and desktop offce tools. These solutions may reside on your network, in the cloud, or on client machines. Fortunately, you have a single system of record for quickly provisioning software and managing change, so you […]

ServiceNow and Microsoft let organizations sweep aside this challenge. With ServiceNow Cloud Management and Microsoft Azure we have worked together to create a comprehensive integrated solution that gives organizations complete visibility and control of their Microsoft cloud resources, while letting them fully exploit Microsoft Azure’s extensive capabilities and empowering agility.

ServiceNow and Amazon Web Services (AWS) have worked together to create a deeply integrated Cloud Management solution for the AWS Cloud. This integration lets IT take full advantage of the Amazon Cloud’s agility and advanced capabilities, while maintaining full visibility and control of their public cloud resources.

PTC is a global technology provider that helps companies transform how they create, operate, and service products. Since 1985, the company has been at the forefront of software technology, primarily in the areas of computer-aided design (CAD), product lifecycle management (PLM), service lifecycle management (SLM), augmented reality (AR), and the Internet of Things (IoT). Today, PTC provides innovative software and […]

HR is a people business, whether it’s helping employees, hiring and nurturing the best talent, motivating employees or creating career development opportunities. So why are so many HR professionals not able to focus on the high value activities that attracted them to HR in the first place? HR professionals spend 30% of their day on administrative tasks • 80% are […]