CHROs are under pressure to improve employee retention and drive business growth, while aligning employee and business needs. So how can HR leaders like you focus on increasing productivity and driving growth in uncertain times? By connecting employee experiences using automation and AI. Read this ebook to learn how you can streamline your employee experience and maximize employee development, while […]

See how to build capabilities around AI in field service using the ServiceNow platform and discover how to make field service more efficient with specific use cases that highlight ServiceNow and the customers as the Hero of AI.

In a rapidly evolving business environment, understanding CX trends and overcoming associated challenges has become crucial for organizations. To gain insights, a comprehensive Customer Experience survey was conducted globally, targeting both the practitioner and the consumer, with the goal to explore the current state of CX, identify emerging trends, and highlight key challenges faced by businesses in delivering exceptional customer […]

One frustrating experience can be all it takes to lose a customer—yet one delightful experience can spark the beginning of a lifetime of loyalty. But those interactions won’t happen at all if your organization fails to live up to customers’ expectations—and these expectations are constantly evolving and expanding. In today’s environment, you need a 360-degree view of customer interactions to enable your team to deliver the seamless, self-directed, and memorable […]

Discover how combining augmented reality with your field service management solution can improve the efficiency of the services provided by your technicians, including resolving issues faster and increasing the productivity of employees. Augmented reality enables technicians and agents access to real-time information in the field, increasing first-time resolution, ultimately reducing costs.

From managing complex backlogs to increased pressure maximizing resources, IT leaders like you are confronted by more challenges than ever. That’s why you need innovative ways to boost efficiency and reduce costs. In this ebook, you’ll learn how low-code development can help your teams:• Accelerate time to value• Build apps and portfolios efficiently and at speed• Maximize the skill sets […]

In this collection of customer testimonials from ServiceNow’s Knowledge 2023 event, you will hear digital transformation stories from organizations across a diverse group of industries, located all over the world. Read how these organizations are taking their organizations to new heights with the Now Platform®. Discover the hyperautomation and low code strategies our customers are implementing to achieve business outcomes, […]

It’s time to bring your business into the era of low-code automation, built on a foundation of connected people, processes, and technology. Read this ebook to discover how you can boost agility while reducing costs by modernizing your legacy ERP systems. You’ll support business growth and scale efficiency by enabling anyone to automate their repetitive tasks and focus on higher […]